State vocational rehabilitation agencies (SVRAs) have been developing business relations capacity for decades, as part of a dual-customer approach. The literature to date explores “demand-side” strategies in VR, but little is known about what infrastructure is being built to sustain demand-side approaches.
The purpose of this study was to describe SVRAs’ efforts to build capacity in business relations through current policies and practice, staffing and organizational structures, marketing and outreach, and other related strategies.
Researchers conducted a web-based survey of the population of SVRAs (n = 80). The target respondent was the National Employment Team (NET) “single point of contact” for business relations activities at the SVRA.
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View the National Surgey of VR Agencies and Business Relations poster, presented at the ExploreVR National Conference: Meeting Employer Demand in a Job-Driven Economy: Diversity, Inclusion, and VR's Evolving Role