Using a Projection Tool to Effectively Manage Fiscal and Staffing Resources to Better Serve Individuals with the Most Significant Disabilities: Wisconsin Division of Vocational Rehabilitation Case Study

The Wisconsin Division of Vocational Rehabilitation (DVR) has been in an Order of Selection since 1994. Developed by a former deputy administrator in 2006, DVR uses a projection tool to effectively manage fiscal and staffing resources to ensure priority-service delivery for individuals with the most significant disabilities (MSD), while also engaging customers with less significant disabilities who are on a waitlist. Using this tool has helped the agency to meet its performance goals and to increase its rehabilitation rate for customers with MSD.

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