Case Studies of Emerging State VR Agency Practices for Managing Outreach, Service Access, and Case Flow to Serve Individuals with the Most Significant Disabilities on a Priority Basis

VR-RRTC researchers conducted case-study research to identify: how state VR agencies effectively manage outreach, service access, and case flow to ensure that individuals with MSD are served on priority basis; what practices they use, and what evidence exists for their effectiveness; and how to make them easily transferable to other states given the variation in how states are organized.

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