Aaron Thompson from the Utah State Office of Rehabilitation will present on the agency’s VR client base size reduction and control project. This presentation will cover evaluation of client/VR counselor ratio increases, efficiency in serving clients, process analyses, and determining the need to implement an Order of Selection. Aaron will also address the project’s success and barriers, and will offer recommendations for states exploring similar issues. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.
