Focused Investment of Financial Resources and Management Approaches: Maryland Division of Rehabilitation Services Case Study

The Maryland Division of Rehabilitation Services (DORS) has been operating under an Order of Selection (OOS) policy since the late 1980s. The DORS has faced multiple issues related to federal distributions of vocational rehabilitation (VR) funds, state financial support, and increasing cost of services and demands for services. To address these problems, the agency has focused on serving individuals with the most significant disabilities (MSD) and significant disabilities (SD). This has included soliciting additional state funds, restructuring the case-services budget, entering into cooperative agreements with other state agencies, and creating management techniques that support counselors.

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