Susan Foley

Research and Technical Assistance Center (RTAC) Management Model: Focus on Quality Assurance (QA)

Presentation Date: 05/10/2012

Susan Foley and Julisa Cully presented on the Research and Technical Assistance Center (RTAC) on VR Program Management. They provided an overview of the center and discussed how they are looking at QA from a management perspective. They provided recommendations for how program evaluators and QA specialists may be able to use the RTAC.

Toward a Model of VR Program Management: Case Study Findings on Effective VR Management in Strategic Planning, Quality Assurance, and HR

Presentation Date: 10/25/2011

Susan Foley, Robert Burns, and John Halliday from the ICI presented to the Council of State Administrators of Vocational Rehabilitation (CSAVR) the case study findings from VR-RTAC. This presentation focused on illustrating the case study findings on effective VR program management practices.