Program Management

Lou Adams, Acting Director; Sigrid Adams, Staff Development Unit Training Manager; Cathy Cronick, District Manager; and Jean Williams, Consultant - Staff Development Unit from the Michigan Rehabilitation Services give an update on the techniques that they are using to sustain their learning organization. MRS is developing a quality assurance (QA) system that integrates performance and financial data for making daily decisions and planning for the future. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

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Motivational Interviewing began as a voluntary staff training opportunity in Missouri Vocational Rehabilitation.  It has grown into an organizational improvement driver that has implications far beyond original expectations.  Their participation with RTAC enabled them to grow significantly in their capacity as an organization and in service to their clients. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Connecticut Rehabilitation Services presented a webinar on strategic planning within their agency. This presentation guided participants through a strategic planning process that addressed issues of program structure, mission, central challenge, and key priority areas. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system. 

This webinar will describe the process of working with RTAC to develop measures of quality VR counseling for the counselor performance evaluation.  The speakers will discuss the measures they came up with, how they arrived at them including challenges, barriers, and debates, and the future of the project. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Barbara Burkett, Ph.D., M.S.P.H. Lead Analyst - Department for Aging and Rehabilitative Services gives an update on how they are building their organizational capacity to use data effectively, and to build a culture that values the ongoing use of relevant data for continuous program improvement. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

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Nebraska Vocational Rehabilitation presented a webinar on their innovative application for internal client communication. The webinar discusses "MyVR" as a tool that changed business practices for client engagement, independence, and empowerment for their VR clients and staff in Nebraska. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Laura York, Director, Consumer Services at the Department of Assistive and Rehabilitative Services, Division for Rehabilitation Services, gives an update on their management project applying the Appreciative Inquiry methodology to enhance strategic planning for better results and to improve the infrastructure for first line supervisors to gain and share innovative ideas. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system. 

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North Carolina’s General VR Program (NC DVRS) partnered with ICI consultants to strategically address ways to increase hourly earnings of those served within two different service areas within western North Carolina.  This webinar will present each strategy, its impact on hourly earnings, and lessons learned from the experience. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

The NJ-DVRS RTAC Project Committee Members developed and implemented a unique screening process which enabled NJ-DVRS counselors within the pilot’s project offices to skillfully identify consumers for jobs in New Jersey’s lucrative Financial Services Sector. RTAC Project Team members worked diligently to enhance collaborative efforts between NJ-DVRS and the New Jersey Financial Services Talent Network (FSTN). The NJ-DVRS and FSTN partnership provided opportunities for NJ-DVRS consumers with the skills and interest to explore jobs in financial services.  NJ-DVRS has a database of job ready consumers to work in the New Jersey Financial Services Industry who were identified, screened and prepared as part of the NJ-RTAC Project. Development activities included:

- Cross Training
- Business Summit
- Duplication Cross Training
- Continuous Job Development
- Continuous training referrals

This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.