Program Management

Shelly Hebert from Louisiana and Bob Burns from ICI will present a webinar on supported employment improvements and the revised Community Rehabilitation Provider (CRP) monitoring system. They will clarify supported employment services and introduce time-limited job coaching services and high-quality indicators. They will also review changes to their CRP monitoring system and the potential outcomes. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Lisa Van Ryn and Michelle Barlow will discuss how their agency addressed the need to improve the quality of adult career and continuing education VR services in New York when traditional agency staff training did not produce the desired results. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Esther Bennett from the Washington Division of Vocational Rehabilitation will outline the different approaches the agency is taking to cultivate a work culture that promotes recruitment and retention of a diverse and qualified staff. She will discuss how Washington VR recruits staff and creates a work culture that promotes skill development, accountability, and advancement opportunities. This webinar is part of a series where members of the NIDILRR-funded RTAC project of VR Program Management present the lessons they've learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Informational Session on the VR-RRTC on Demand-Side Strategies Study and Learning Collaborative

The Institute for Community Inclusion (ICI) and the Vermont Division of Vocational Rehabilitation (DVR) are pleased to have hosted a webinar, which provided information about Vermont’s Progressive Employment (PE) Model and discussed the opportunity for state VR agencies to engage in a research project aimed at replicating the model using a learning collaborative approach.

The Research and Technical Assistance Center (RTAC) on VR Program Management released a request for participation in a research project in late November 2011 for a 12-month learning collaborative laboratory.  This webinar served as an information session for those interested in learning more.

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Betsy Hopkins and the BRS QA Director and Karen Fraser from Maine give an update on Vendor Performance initiative and the lessons learned. They investigated and implemented changes in Community Rehabilitation Provider (CRP) services to improve employment outcomes of BRS clients and ensure that there is a maximum return on the resources invested for that purpose. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Michael Kosec, Quality Assurance Coordinator, and John Walsh, Coordinator - Vocational Rehabilitation Services from the New Jersey Commission for the Blind and Visually Impaired give an update on the development and implementation of their comprehensive quality assurance system and the lessons learned. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Jeffrey Hughes, Region Manager - Vocational Rehabilitation Services gives an update on Indiana's experience with supervision in a virtual environment. In 2008, Indiana VR implemented a Virtual Office environment through distribution of appropriate technology, relocation of offices, and development of paperless capabilities within our case management system. As part of this management initiative, they developed supervisor competencies for successfully operating within this virtual environment. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

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Explore the Virtual Office tookit (.pdf)

Read Virtual Office: Helpful Hints for New Supervisors (.doc)

Michael Quinn, Program Evaluation Coordinator, and Milton Moats, Rehabilitation Specialist from the Alabama Department of Rehabilitation Services give an update on their experience with business intelligence dashboards. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.

Download Presentation (ppt)  Business Intelligence Dashboard Video  Q&A