Reinventing Quality Assurance - The NJ-CBVI Experience

Michael Kosec and John Walsh
Date/Time [EST]: 
10/03/2013 - 1:00pm

Michael Kosec, Quality Assurance Coordinator, and John Walsh, Coordinator - Vocational Rehabilitation Services from the New Jersey Commission for the Blind and Visually Impaired give an update on the development and implementation of their comprehensive quality assurance system and the lessons learned. This webinar is part of a series where members of the NIDRR-funded RTAC project on VR Program Management present the lessons they¹ve learned through their management initiative. The RTAC is a collaborative initiative to identify, test, and disseminate management practices to build a performance management model tailored to the vocational rehabilitation system.