Content Experts

Bob Burns

Bob Burns

Bob Burns joined the Institute for Community Inclusion (ICI) as a senior policy specialist telecommuting from Columbia, Maryland. Prior to his involvement with ICI, Bob Burns was the director of the Maryland Division of Rehabilitation Services (DORS) from 1993-2010. Bob served as a member of the executive committee for the Council of State Administrators of Vocational Rehabilitation (CSAVR) for 15 years, and also served as president of CSAVR. Bob received the 2001 Outstanding Professional in Education Award from the University of Maryland.


Vito DeSantis

Vito DeSantis

Vito DeSantis is is a Senior Policy Fellow at the ICI. Prior to joining the ICI, Vito was the Executive Director of the New Jersey Commission for the Blind and Visually Impaired (CBVI). He also has served as President of the National Council of State Agencies for the Blind (NCSAB) and chaired many of its committees. Before entering state service, Mr. DeSantis served in the U.S. Armed Forces for nearly 11 years, retiring with the rank of Captain. Vito received the 2001 Major General Melvin J. Maas Achievement Award at the 56th National Convention of the Blinded Veterans Association.


Susan Foley

Susan Foley

Dr. Susan Foley has focused her research activities on studying vocational rehabilitation practices and innovations in the improved employment outcomes of people with disabilities. She leads multiple national centers funded through the U.S. Department of Education and the U.S. Department of Health and Human Services. She has worked with more than 30 state VR agencies and is currently active in identifying innovations happening within agencies, transporting them to other agencies, and testing for advances in outcomes.


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David Hoff

David Hoff is a Project Director at the ICI. David works with public systems and community agencies to enhance employment outcomes for people with disabilities. He has worked in over 25 states, providing technical assistance and training on effective practices in human services and workforce development. David regularly presents on a range of employment-related topics to policymakers, practitioners, people with disabilities, and family members, at various national, regional, and local forums. Along with his work with public disability agencies, much of David's work is focused on enhancing the ability of the general workforce development system to serve people with disabilities.


Dana Jefferson

Dana Jefferson

Dr. Dana Jefferson is a Senior Policy Fellow at the ICI. Prior to joining the ICI, she was the Director of Human Resource Management for the state of Delaware and President of the National Association of State Personnel Executives (NASPE). Dana is lifetime certified as a Senior Professional in Human Resources by the Society of Human Resource Management (SHRM). Throughout her state career, Dr. Jefferson has been involved with continuous quality improvement and organizational development projects, contract and grant management, and automating numerous services from human resources to client related systems.


Joe Marrone

Joe Marrone

Joe Marrone is a telecommuting Senior Program Manager for Public Policy at the ICI, based in Portland, OR. Mr. Marrone has served as Deputy Administrator of a large Community Mental Health Center in Washington. He has consulted, trained, published, and lectured across the U.S., Canada, Puerto Rico, Asia, and Europe on policy and program issues in employment services, workplace supports, psychiatric rehabilitation, program management, quality assurance and program accountability in human services, workforce development, community rehabilitation, welfare to work issues, and consumer empowerment. Mr. Marrone has over 30 years direct service/administrative experience in delivering rehabilitation services and in community mental health.


Linda Mock

Linda Mock

Linda Mock is a Senior Policy Fellow and Program Specialist at the ICI. Ms. Mock brings over 40 years of experience working in vocational rehabilitation and special education. Prior to joining the ICI, Linda spent worked in a variety of capacities for the Oregon Commission for the Blind, beginning as a rehabilitation teacher and vocational rehabilitation counselor, and serving as the agency Administrator. Linda was as a member of Oregon’s Workforce Investment Board. Ms. Mock served as president for both the Council of State Administrators of Vocational Rehabilitation (CSAVR) and the National Council of State Agencies for the Blind (NCSAB).


Russ Thelin

Russ Thelin

Russ Thelin is a Senior Policy Fellow at the ICI. Russ has expertise in organizational and cultural change within vocational rehabilitation agencies, policy development, professional enhancement in supervision, and Special Education/Transition. Prior to joining the ICI, Mr. Thelin served in multiple roles as Executive Director of the Utah State Office of Rehabilitation, Director of Rehabilitation Services, Administrative Services Director, and Rehabilitation Counselor. Russ has over 25 years direct service/administrative experience in leading and delivering rehabilitation services. Russ also served as president of the National Association for Rehabilitation Leadership (NARL).